Shipping Policy

Warehouse:

Many products are produced by many of our co-operated vendors in North America, the EU, and China.

• Address: 35111 Persano Pl, Fallbrook, CA 92028, United States
• Working Time: Monday–Saturday, 9:00 AM – 5:00 PM (PST)

WHERE DO VOOLYS DELIVER?

We offer worldwide shipping.

HOW LONG IS THE DELIVERY TIME?

1. Handling Time: Orders are usually processed and shipped from our warehouse within 1-3 business days of purchase.
2. Transit Time: Standard shipping/transit times apply.

• United States: 5-7 business days.
• Worldwide: 10-15 business days.

HOW MUCH DOES SHIPPING COST?

• $4.99 for shipping within the United States.
• $12.99 for shipping within the Worldwide.
• This flat rate applies to your entire order, so you won’t be charged extra for additional items.

About late delivery:

Orders are almost always shipped on time. Unexpectedly, your order may be delayed for the following reasons:
• Mistaken address
• Missing number of apartments, buildings, floors or units
• Extreme weather conditions
• International customs clearance
If you notice that your order has been delivered later than expected, you can contact us by email: [email protected]. We will solve it within 1 – 3 business days.

Track your order
After the order has been shipped, the tracking number will be sent to you by email.

For questions about shipping policy, please email us at: [email protected]