Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Voolys website and services. By visiting our site or purchasing from us, you agree to be bound by these Terms.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws.

Any breach or violation of these Terms may result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred unencrypted across networks. Credit card and payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, sell, or exploit any part of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update previous information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service without notice and shall not be liable for such changes.

SECTION 5 – PRODUCTS OR SERVICES

Certain products are available exclusively online and may have limited quantities.

Product descriptions and images are displayed as accurately as possible; however, actual colors or details may vary depending on your device.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time.

SECTION 6 – ORDER PROCESSING & BILLING INFORMATION

By placing an order, you agree to provide accurate and complete billing and shipping information.

Orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our discretion, including orders suspected of fraud or resale.

Order processing times, shipping timelines, and fulfillment details are described in our Shipping Policy, which forms part of these Terms.

SECTION 7 – CURRENCY & PAYMENTS

All prices displayed on the Voolys website are listed in U.S. Dollars (USD) unless otherwise stated.

We accept payments through secure third-party payment providers. Accepted payment methods may vary by location and are shown at checkout.

SECTION 8 – WARRANTY & PRODUCT USE

Voolys products are intended for general fitness and active lifestyle use only.

Products are provided “as is” unless otherwise stated. We do not offer extended warranties beyond what is required by applicable law.

Improper use, misuse, or failure to follow product instructions may void any applicable warranty or eligibility for refunds or replacements.

For issues related to defective or damaged items, please refer to our Refund & Return Policy.

SECTION 9 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available,” without warranties or representations.

Your use of optional tools is at your own risk.

SECTION 10 – THIRD-PARTY LINKS

Our Service may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of third-party sites.

Complaints or concerns regarding third-party products should be directed to the respective provider.

SECTION 11 – USER COMMENTS AND FEEDBACK

Any feedback or submissions you provide may be used by us without restriction or obligation to compensate you.

You agree that your submissions will not violate the rights of any third party or contain unlawful or harmful material.

SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors or inaccuracies related to product information, pricing, shipping details, or availability at any time without prior notice.

SECTION 14 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, transmitting malicious code, or interfering with the security of the Service.

SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available,” without warranties of any kind.

To the fullest extent permitted by law, Voolys shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service or products.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Voolys and its affiliates from any claim arising out of your breach of these Terms or violation of applicable laws.

SECTION 17 – DISPUTE RESOLUTION

Any disputes arising from or related to these Terms, our Services, or products shall first be attempted to be resolved through good-faith communication with our support team.

If a resolution cannot be reached, disputes shall be governed and resolved under applicable U.S. laws.

SECTION 18 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access to our Services at any time for violations of these Terms.

SECTION 19 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United States.

SECTION 20 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting changes on this page. Continued use of the Service constitutes acceptance of the updated Terms.

CONTACT INFORMATION

Business Entity (Vietnam):
LVT STAR GLOBAL SOLUTIONS CO., LTD
Address: 17 Dong Hai 14 Street, Ngu Hanh Son District,
Da Nang City, Vietnam

Fulfillment & Returns Partner (United States):
Printory Studios LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110, United States

Email: [email protected]

Phone: +1 (760) 986-4095

Support Hours: Monday – Saturday: 9:00 AM – 5:00 PM (PST)